Delete your account and your data
Last updated: 9 October 2026
Controller / Holder: Raúl Moreno Rosales, NIF 43202495P, address Pasaje Buger 13, 07008 Palma de Mallorca, Illes Balears, Spain, email [email protected]. Trade name: XerraDa.
You can delete your XerraDa account yourself, at any time, without writing to anyone. It is immediate and permanent: it cannot be undone.
From the app (recommended)
- Open XerraDa and go to the Profile tab.
- Scroll down to “Delete my account” and tap it.
- We tell you what is going to be deleted (“Delete your account?”) and you confirm.
- A final confirmation appears: tapping “Delete permanently” removes your account.
What is deleted
- Your account and your sign-in (email and phone).
- Your profile: name, date of birth, gender, preferences, municipality, bio, intention, orientation, lifestyle and hobbies.
- Your photos: profile photos and the temporary chat photos (with their blurred versions) are also destroyed on Cloudinary.
- Your matches (chats), your messages and your voice notes.
- Your internal credit and its history, and the content you unlocked.
- Your attendance at activities in the agenda.
- Your paid subscription, if you had one.
- Your reports and blocks (they are only used for safety).
What is not deleted
- Events published in the agenda: they are not your data, we only unlink your attendance.
- We keep no copy of your profile, your photos or your messages. We could only keep some data if a specific legal obligation required it (for example, a request from an authority).
If you cannot sign in
Write to us from the email address you registered with at [email protected] saying that you want to delete your account. We process the request and confirm once it is done.
To know what data we process and why, see the Privacy Policy.